Question: Suspended Invoice Error

Suspended Invoice Error

Can't we cancel a suspended sale ? We tried to cancel some suspended sales, but it didn't worked ?

TP

Thizzi POS

Asked

Can’t we cancel a suspended sale ? We tried to cancel some suspended sales, but it didn’t worked ?

  • MS

    Mian Saleem

    Answered

    Hello,

    There is no option to cancel. But you can translfer to other use or delete them while closing the resgister.

    Thank you

  • TP

    Thizzi POS

    Answered

    When closing the register, it only allows to delete the all opened invoices, but we want only to delete a selected opened invoice. How can we do that ? Do we can cancel a suspended invoice, after loading it to the POS ?, we tried to do like that, but it was useless. Please give us a solution.

  • MS

    Mian Saleem

    Answered

    Hello,

    There is no option to delete suspended sale.

    For now the only work around is to delete it from database OR finalise it and then delete the sale. I will check in future update if can add option to delete the suspended sale.

    Thank you

  • TP

    Thizzi POS

    Answered

    ok, thank you. We are waiting for a such kind of update in future.

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