Question: Request For Assistance With License Reinstallation

Request For Assistance With License Reinstallation

Dear Tecdiary team, I hope this message finds you well. We recently migrated to a new server and need to perform a reinstallation of your software. However, the license indicates that it has alr...

E

erick

Asked

Dear Tecdiary team,

I hope this message finds you well.

We recently migrated to a new server and need to perform a reinstallation of your software. However, the license indicates that it has already been installed more than once, and we are unable to proceed.

Could you please assist us with the reinstallation process or provide guidance on how to activate the license in this new environment?

Thank you in advance for your support

  • MS

    Mian Saleem

    Answered

    Hello,

    I have reset it, please try now.

    Thank you

  • E

    erick

    Answered

    Thank you for the help, it has been installed correctly.

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