When the customer redeem points DONT receive/win POINTS! Its Wrong! The customer only wins points when buy not when redeem poins! Wins points over points is not right! For me Its a bug…😦
Could you help …
Please see the attached example…
Thanks in advance
- MSAnswered
Hello,
The award points are granted for sale and the payment method could be any, what I am trying to say is that the award points are for sales not payments.
Thank you
- JCAnswered
Hi Mian. I know and i understand, of course for each sale the customer wins points not for each payment. I mean that when you redeem your points (using a gif card 999888777) and then you will use the gift card to pay a new sale, over this new sale that you will pay with the GifCard 999888777 is not valid for points, because you are paying with redeem points.
I hope that you understand my point of view
- MSAnswered
Hello,
I am sorry as there is no such option to track the gift cards for redemtion and then use it to not grant points.
Thank you
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