JC
Asked
When the customer redeem points DONT receive/win POINTS! Its Wrong!
The customer only wins points when buy not when redeem poins!
Wins points over points is not right!
For me Its a bug...:(
Could you help ...
Please see the attached example...
Thanks in advance
The customer only wins points when buy not when redeem poins!
Wins points over points is not right!
For me Its a bug...:(
Could you help ...
Please see the attached example...
Thanks in advance
Attachments
- MSAnsweredHello,
The award points are granted for sale and the payment method could be any, what I am trying to say is that the award points are for sales not payments.
Thank you - JCAnsweredHi Mian. I know and i understand, of course for each sale the customer wins points not for each payment.
I mean that when you redeem your points (using a gif card 999888777) and then you will use the gift card to pay a new sale, over this new sale that you will pay with the GifCard 999888777 is not valid for points, because you are paying with redeem points.
I hope that you understand my point of view - MSAnsweredHello,
I am sorry as there is no such option to track the gift cards for redemtion and then use it to not grant points.
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