Question: Problem with damage quantity

Problem with damage quantity

Hello, 1) I have left 1 unit of variation in warehouse. Trying to move it to other warehouse. Getting error message „Product variant quantity in selected warehouse is less than damaged q

MA

Martynas Andriejaitis

Asked
Hello,

1) I have left 1 unit of variation in warehouse. Trying to move it to other warehouse. Getting error message „Product variant quantity in selected warehouse is less than damaged quantity“ what is the problem?

2) I want to move some newer items than there is in warehouse to another warehouse. But it’s not allowing to do, because I see there is a bug - after product search, it gives oldest one. But when trying to change variation to newer one, ajax doesn’t changing counting quantities to new selection - it still thinks that I want to move old one product. The same issue is everythere - in transfers, in solds, etc.
  • MS

    Mian Saleem

    Answered
    Hello,

    Let me check and I will fix this in next update.

    Thank you
  • MA

    Martynas Andriejaitis

    Answered
    OK. Thank You. How to update the system later?
  • MS

    Mian Saleem

    Answered
    Hello,

    I have checked this and unable to find any issue. The variant quantity is being adjusted correctly on change. Please test i ton live demo and let me know the steps to produce the issue.

    Thank you
  • MA

    Martynas Andriejaitis

    Answered
    Adding screenshots: Save action on adding adjustment, and product card, where you can see variation and quantity on warehouse.
  • MS

    Mian Saleem

    Answered
    I am not sure :( Please let me know the step to replicate it on demo.

    Not sure but a though, can you try the variants name without dash or any special character only alpha-numeric and spaces.
  • MA

    Martynas Andriejaitis

    Answered
    I think it’s some bug in database. Can You explain what it means „damage quantity“ ? it’s mean lower that 0 ?
  • MS

    Mian Saleem

    Answered
    The error says that the quantity you are trying to adjust as damaged is not available in the stock. Means you don't have that quantity in warehouse so system can't remove. Thank you
  • MA

    Martynas Andriejaitis

    Answered
    Thank You. We figured it out. We found on database, that remain quantity was 0.5. Thats why when trying to reduce 1, getting this error. I think the main idea about this is that - show current quantity on product exactly from database, without round off by setting in settings „Quantity Decimals“ to see exact info :) whats why we were slightly disturbed :)
  • MS

    Mian Saleem

    Answered
    Hello, All the quantities will be displayed as rounded as per system settings.
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