Question: Problem Displaying Invoices Products And Quotes

Problem Displaying Invoices Products And Quotes

I have a problem displaying quotes and sales and also products. It doesn't display the products when I make a quote for example. Here is a screenshot of the result. Could you please help

YA

Yanis Ahras

Asked

I have a problem displaying quotes and sales and also products. It doesn’t display the products when I make a quote for example. Here is a screenshot of the result.

Could you please help me fix this?

  • MS

    Mian Saleem

    Answered

    Hello,

    These are modal views and can’t be loaded on full page but in a modal only. Please share the installation URL with login details so that I can check.

    Thank you

  • YA

    Yanis Ahras

    Answered

    Hello, thank you for you answer, www.hypesafe.gopubnet.com. login : [email protected] password : Hypesafe123

  • YA

    Yanis Ahras

    Answered

    Hello, Can you help me please ? I provided you my email and password ?

  • MS

    Mian Saleem

    Answered

    Hello,

    Did you update the item recently?

    Please check the $config['composer_autoload'] in app/config/config.php around line no. 134 it should be

    $config['composer_autoload'] = FCPATH.'vendor/autoload.php';
    

    If it’s not as above, please change it and then try again.

    Thank you

  • YA

    Yanis Ahras

    Answered

    Hello, I’m sorry but he is well informed. I find it a shame how support can help, replying to a message every 5 days and the message doesn’t help solve.

  • YA

    Yanis Ahras

    Answered

    The barcode doesn’t display, the invoices, the quotes… the printing doesn’t work, it’s really disappointing.

  • YA

    Yanis Ahras

    Answered

    Exporting the product list or customers or importing a list doesn’t work.

  • MS

    Mian Saleem

    Answered

    Hello,

    How can I help you with our know the cause? The modals mostly don’t load because of composer autoload.

    Instead telling about the solution, you are getting disappointed. The response time here on support portal is 1 - 2 days and you should get respond within that time.

    Please check your server’s php error logs and let me know the error details so that I can suggest.

    Thank you

  • YA

    Yanis Ahras

    Answered

    Hello, When i try to show product i have the error : Failed to load resource: the server responded with a status of 500 () When i want to see de quotes i have this error in console : GET https://hypesafe.gopubnet.com/admin/quotes/view/7 500 (Internal Server Error) 7:71

       GET https://hypesafe.gopubnet.com/admin/misc/barcode/REVWSVMyMDI0LzAzLzAwMDU/code128/74/0/1 500 (Internal Server Error)
    

    Thank you for your help

  • MS

    Mian Saleem

    Answered

    Hello,

    Can you please tell me about the composer autoload line that I suggested to you before?

    Yes, I need to know the cause of 500 errors. Your php error logs will have details for the 500 errors, please check and let me know so that I can suggest.

    If you are not sure about server error logs, you can try to enable app log by changing the log_threshold to 1 in the app/config/config.php then do the actions like view product and other. Lastly check the latest log file in the app/logs/ folder.

    Thank you

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