Question: Problem after format

Problem after format

Hello . i have problem with licence key after fromat my PC . i was using windows 7 but know i use windows 10 . the error is : The licence key is already used . any solution's plz ?

HS

huda ss

Asked

Hello .

i have problem with licence key after fromat my PC . i was using windows 7 but know i use windows 10 .

the error is : The licence key is already used .

any solution’s plz ?

  • MS

    Mian Saleem

    Answered

    Hello,

    I have reset your license. Please try again and I hope it will be fine this time.

    Thank you

  • HS

    huda ss

    Answered

    Thank you so much for your help and support … excuse me but I have small issue with EPSON printer , I can’t add it from POS .

  • MS

    Mian Saleem

    Answered

    Hello,

    If it supports ESC POS Commands, you should add to SimplePOS after it is installed on the machine. Please post with screenshot so it will be easy to understand.

    Thank you

  • HS

    huda ss

    Answered

    My problem is : i cant find any printer from POS setting . i use EPSON TM-2011

    im already install driver … make it as default printer but same issue . kindly can you help me from AnyDisk or Teamviewer pls ?

    i can’t start my busines because of this problem .

  • MS

    Mian Saleem

    Answered

    Hello,

    Once you have installed the printer, you just need to share it with etm2011 or any name below 9 chars and alpha-numeric only.

    Then use that shared printer name to add printer to SimplePOS and lastly select the PHP server with printer in system settings.

    We can’t access or help remotely. You can take the screenshots of the

    1. shared printer properties (where we can see the shared printer name)
    2. The add printer and list printers pages
    3. Printing section of the settings.

    Please do as suggested above and let me know if you need further assistance.

    Thank you

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