Question: Print Order Receipt Not Working

Print Order Receipt Not Working

I have purchased "mps" and installed it on my machine and then printed a new order from the POS screen. The print receipt does not print correctly it prints the whole page instead of printin

M

Mohammed

Asked

I have purchased “mps” and installed it on my machine and then printed a new order from the POS screen. The print receipt does not print correctly it prints the whole page instead of printing the receipt

please view attached photo.

  • MS

    Mian Saleem

    Answered

    Hello,

    Can you please click More settings on preview page and uncheck the Background graphics

    Thank you

  • M

    Mohammed

    Answered

    Not Working The receipt is supposed to be printed, not the entire page

  • MS

    Mian Saleem

    Answered

    Hello,

    This is chrome right? I am testing on chrome, firefox and safari, all are working fine. Please let me know your browser to test.

    Thank you

  • M

    Mohammed

    Answered

    Yes , I use Chrome on ubuntu 22.04 put not working correctly.

  • M

    Mohammed

    Answered

    Also, no printing works in the entire system, not just the pos recipt

  • M

    Mohammed

    Answered

    also there is error in pos with model customer address not exists under pos module put system call it from shop module and i purchase pos module only

    I need adresses model

  • MS

    Mian Saleem

    Answered

    Hello,

    I will check the printing option again. I didn’t understand the address at pos? You can add address for cutomer at list customers page.

    Thank you

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