Question: Print Order Receipt Not Working

Print Order Receipt Not Working

I have purchased "mps" and installed it on my machine and then printed a new order from the POS screen. The print receipt does not print correctly it prints the whole page instead of printin

M

Mohammed

Asked
I have purchased "mps" and installed it on my machine and then printed a new order from the POS screen. The print receipt does not print correctly it prints the whole page instead of printing the receipt

please view attached photo.
Attachments
  • MS

    Mian Saleem

    Answered
    Hello,

    Can you please click `More settings` on preview page and uncheck the `Background graphics`

    Thank you
  • M

    Mohammed

    Answered
    Not Working
    The receipt is supposed to be printed, not the entire page
    Attachments
  • MS

    Mian Saleem

    Answered
    Hello,

    This is chrome right? I am testing on chrome, firefox and safari, all are working fine. Please let me know your browser to test.

    Thank you
    Attachments
  • M

    Mohammed

    Answered
    Yes ,
    I use Chrome on ubuntu 22.04 put not working correctly.
  • M

    Mohammed

    Answered
    Also, no printing works in the entire system, not just the pos recipt
  • M

    Mohammed

    Answered
    also there is error in pos with model customer address not exists under pos module put system call it from shop module and i purchase pos module only

    I need adresses model
  • MS

    Mian Saleem

    Answered
    Hello,

    I will check the printing option again. I didn't understand the address at pos? You can add address for cutomer at list customers page.

    Thank you
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