UU
Asked
Dear Team Tecdiary,
I made a Support payment as attached and provided all of the necessary details but you have neither replied nor acted on my support request.
Please act on my earlier support request, I paid for the support so that you team can take a look and resolve this but its been pending since December 2021.
SUPPORT ISSUE:
1. When I go to Sales>POS Sales, the loading bar loads forever without displaying any result
2. Sometimes I load pages and they show 500 error
3. Stock reconciliation sometimes shows products are available but when I click to view the details, it will show no products.
4. Profit of products are higher than the cost prices (see attached image)
Please see attached videos and photos
Thanks.
Patrick Ubong
Call, Texts & WhatsApp: +2348033288628
I made a Support payment as attached and provided all of the necessary details but you have neither replied nor acted on my support request.
Please act on my earlier support request, I paid for the support so that you team can take a look and resolve this but its been pending since December 2021.
SUPPORT ISSUE:
1. When I go to Sales>POS Sales, the loading bar loads forever without displaying any result
2. Sometimes I load pages and they show 500 error
3. Stock reconciliation sometimes shows products are available but when I click to view the details, it will show no products.
4. Profit of products are higher than the cost prices (see attached image)
Please see attached videos and photos
Thanks.
Patrick Ubong
Call, Texts & WhatsApp: +2348033288628
- MSAnsweredHello,
Please check your server error logs and let me know the error details so that I can suggest.
For the profit report, can you please let me know your inventory accounting method. As I know mostly this happen with AVCO when avg_cost goes -ve for some reason.
I can't login to the site or server as getting invalid credentials error.
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