Question: Payment Options Not Showing Figures In Report

Payment Options Not Showing Figures In Report

Hi I followed the guidelines for editing the payment options and changed other to a desired name for payment, however , the name is showing on the reports but the figures next to it keeps sh

S

Sammy

Asked

Hi I followed the guidelines for editing the payment options and changed other to a desired name for payment, however , the name is showing on the reports but the figures next to it keeps showing 0. Please help

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, the paid_opt are for drop-down only. For all other places, you will need to modify the related view files.

    Thank you

  • S

    Sammy

    Answered

    Can you inform me of the other location where changes would have to make the changes to have the figures show up . This is critical for accounting purposes. Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    Those are used on many places like register and other payment page. The view files are in the themes/default/views/ folder.

    Thank you

  • S

    Sammy

    Answered

    I don’t believe you are understanding me . The words have been changed already however when it is used from the POS under the reports it is not showing the figures but just the heading Debit card, no money next to it despite using that for processing a sale.

  • MS

    Mian Saleem

    Answered

    Can you please share the screenshot?

  • S

    Sammy

    Answered

    Pictures showing changes made and outcome. really need to get resolved asap please!!!

  • MS

    Mian Saleem

    Answered

    Hello,

    The paid_opts is only for dropdown/select field. If you only changed the language for other key then that should be showing if any payment in report.

    Thank you

  • S

    Sammy

    Answered

    Yes however as shown in the picture that is not the case. was I supposed to change the word other to debit card in all to the instances in change made in paid_opts . I left the last one to state "other " believing that was from the language file(line highlighted). Please help me then understand why the figures are not showing or where or what I can do to fix this.

  • S

    Sammy

    Answered

    Hello, I would still like some assistance/ support with this issue please.

  • MS

    Mian Saleem

    Answered

    Hello,

    You need to check the related controller and then check the model methods to modify them as you need. If you are not sure, you can hire any developer to help you.

    Thank you

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