AJ
Asked
Hi
I installed and I edited owner name to Admin and surname and created new password rather than creating new owner name as instructed.
Then tried to log it with Admin (username: Admin) and new password with no success and failed. Tried back [email protected] as it says this [email protected] access cannot be deleted before creating new owner accesses.
Question: I need access to continue setting up new owner admin.
I installed and I edited owner name to Admin and surname and created new password rather than creating new owner name as instructed.
Then tried to log it with Admin (username: Admin) and new password with no success and failed. Tried back [email protected] as it says this [email protected] access cannot be deleted before creating new owner accesses.
Question: I need access to continue setting up new owner admin.
- AJAnsweredAny Help PLEASE
I have already sent the link privately - AJAnsweredAny help???
- MSAnsweredHello,
If you updated the mail settings, then you can try reset the password. Otherwise, you can update user password to `2c8ab736b2ccab4f50e72d5fd7d21020cbb77ae7` to set it as default `12345678`
Please update your mail settings and make sure that system can send emails to avoid this.
```sql
UPDATE `sma_users` SET `password` = '2c8ab736b2ccab4f50e72d5fd7d21020cbb77ae7' WHERE `id` = '1';
```
Thank you - Login to Reply