Hello,

Please always take full page screenshots so that we can understand the context.

I guess your product has variants and that is the variant id. Once you scan this code, the system will automatically select the variant.

Thank you

Yes has variants, but when scan it , the system can not find the product. Is there any way to remove this Id

If the item is in stock, it should be added to the order. Please let me know the installation link with login details to have a look. Thanks

Hello,

Your product codes have - and the system was set to separate the variant with - too. I have changed the variant barcode separator to ~

The previous variant barcodes will not work. The new barcode will be i22-225~387

You can check them on print barcodes/labels page.

Thank you

Ok I will. Thanks a lot

I tried it but when scan the printed barcode i22-225~387 it gives “no product is here” message because the barcode scanner reads the printed label as i22-225~387 not i22-225 and actually no product with this barcode is here

Hello,

System will sperate the barcode i22-225~387 using your barcode separator ~ from settings and then search the product for first part i22-225 and if found set the variant to second part 387

Barcode will just type the code to input like keyboard do. To test, you can copy i22-225~387 and paste it to add product input and system should parse it and add the product with variant selected.

Thank you

Thanks I got it.