Question: Not Sending Register Email

Not Sending Register Email

Hi my forum does not send the activation email. below is the error log [2025-10-09 10:04:11] production.INFO: Notification email has been failed. Connection could not be established with host "mai...

A

aimknight

Asked
Hi my forum does not send the activation email. below is the error log

[2025-10-09 10:04:11] production.INFO: Notification email has been failed. Connection could not be established with host "[email protected]:587": stream_socket_client(): php_network_getaddresses: getaddrinfo for [email protected] failed: Name or service not known
[2025-10-09 10:28:24] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:16:36] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:16:42] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:17:38] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:19:58] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:23:47] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 11:59:57] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
[2025-10-09 12:00:34] production.INFO: Notification email has been failed. Email "forum.ilpstrategy.org.ng" does not comply with addr-spec of RFC 2822.
  • MS

    Mian Saleem

    Answered
    Hello,

    As you can see the error `Connection could not be established with host` Please make sure that the username and password are correct. You can try different port like 465 with TLS.

    Thank you
  • A

    aimknight

    Answered
    i have tried using port:|465 with TSL it didn't work and i also tried using gmail still it didn't work
  • MS

    Mian Saleem

    Answered
    Hello,

    You can check the log file again for error. Please check with your server admin for correct config. If you want to test smtp then you can try mailtrap.io as they offer free account.

    Thank you
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