Question: No Database Received From Install Server

No Database Received From Install Server

cant install the system: i checked the database name and username and password : all working fine but i get this error ERROR: No database received from install server, please check with de

AA

Ahmad Abudalo

Asked

cant install the system: i checked the database name and username and password : all working fine

but i get this error

ERROR: No database received from install server, please check with developer.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please let me know your server details and purchase code in private reply. I will help you check.

    Thank you

  • AA

    Ahmad Abudalo

    Answered

    the system url is http://localhost/einvoice after install the database the URL redirect to the INSTALL page http://localhost/install i configured the .env APP_URL=http://localhost/einvoice BUT the same issue

  • MS

    Mian Saleem

    Answered

    Hello,

    You need to set the root path to public folder. Please create virtual host and set the correct root path as mention in the docs and the install should be able to call your server.

    Thank you

  • A

    Aissadiv

    Answered

    I don’t think I would have to pay for installation

  • A

    Aissadiv

    Answered

    It is unreasonable for me to pay for support, and I cannot find support. This is a very, very big problem

  • MS

    Mian Saleem

    Answered

    Aissadiv Hello,

    You don’t have to pay. Each purchase comes with 6 months free support. You can validate your purcahse code support pahe and ask questions. We will try our best to help.

    Installation is not included in the free support but we will guige you thru step. You can follow the installation guide from documentation.pdf and if any step is not clear, please ask question with step number so that I can explain or guide further.

    Thank you

  • A

    Aissadiv

    Answered

    It is not possible to add a new ticket. If you are scammed, can I get my money back because I could not use the product and waste a lot of time without any benefit?

  • MS

    Mian Saleem

    Answered

    Aissadiv Please follow up on your question. Thanks

  • OV

    Onno Vrijburg

    Answered

    I am having this very same issue, can you explain what you mean by “create a virtual host”. I searched my cPanel and I don’t have an option for that.

  • MS

    Mian Saleem

    Answered

    Onno Vrijburg Hello,

    Virtual host for local installation only. For live server, you can add host as you need.

    You can add subdomain on cPanel with root path to public folder of your uploaded files. Please ask new question, if you have any concerns or don’t understand any step of installation.

    Thank you

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