PV
Asked
Hello Support
I have few items have same problem.
it has quantity in stock but when we make sale it error and alert:
Exampl : " The quantity is out of stock for WD My Passport 4TB USB 3.0 External "
I also attached the screenshot
please help what could I do or verify about this issue?
Thank you
I have few items have same problem.
it has quantity in stock but when we make sale it error and alert:
Exampl : " The quantity is out of stock for WD My Passport 4TB USB 3.0 External "
I also attached the screenshot
please help what could I do or verify about this issue?
Thank you
- PVAnsweredHello Support,
any feedback? - MSAnsweredHello,
Please select the item on list products page and then try to sync quantity from page menu. Let me know if it changes the product quantity.
Thank you - PVAnswered**[Mian Saleem](/u/saleem)** Yes, we already sync each item.
but this is the result.
the qty of items have but cannot sale. - MSAnsweredHello,
That's quite strange. Please let me know the site link and login details in private reply to have look.
Thank you - PVAnswered**[Mian Saleem](/u/saleem)** You can sale because during this time I enable overselling.
because our team need to sale so I enable that. Could you test again by overselling diable? - MSAnsweredHello,
Yes, you are right. It is giving error with overselling disabled.
I will server access or you can backup your database and attach with private reply. I will try to check that I can find the cause.
Thank you - PVAnswered**[Mian Saleem](/u/saleem)** Thank you
- PVAnsweredHello support team,
is there any update please.
Thank you - PVAnswered**[Mian Saleem](/u/saleem)** Hello,
is there any update on this issue? - MSAnsweredHello,
I am sorry as I missed this. I will check tomorrow mornig.
Thanks for your patience - Login to Reply