Question: Logo not in PDF file

Logo not in PDF file

I have loaded the logo to the site, I have done multiple steps to try and solve the issue but when I export the sale to PDF the logo is missing and it show a red X can you help me fix this i

JP

Jorge Plascencia

Asked

I have loaded the logo to the site, I have done multiple steps to try and solve the issue but when I export the sale to PDF the logo is missing and it show a red X can you help me fix this issue?

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check that file_get_contents is enabled. You can set allow_url_fopen=1

    You can try with both pdf libraries mpdf and dompdf, you can change it in system settings.

    Thank you

  • JP

    Jorge Plascencia

    Answered

    Issue fix, thank you

  • MA

    Michael Alonzo

    Answered

    Mian Saleem Hello,

    Where you can make the modifications so that the logo is displayed.

    Thank you so much

  • MS

    Mian Saleem

    Answered

    Michael Alonzo Hello,

    PDF displays the logo. Please check the suggestion in my previous reply here.

    Thank you

  • MA

    Michael Alonzo

    Answered

    Mian Saleem Hello,

    I have the inconvenience that it was showing the Logo in the PDF and the next day it no longer appeared and all the margins appear wrong.

    Where can i check

  • MS

    Mian Saleem

    Answered

    I am not sure. Is it happening with both pdf libraries?

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