Question: Logo not in PDF file

Logo not in PDF file

I have loaded the logo to the site, I have done multiple steps to try and solve the issue but when I export the sale to PDF the logo is missing and it show a red X can you help me fix this i

JP

Jorge Plascencia

Asked
I have loaded the logo to the site, I have done multiple steps to try and solve the issue but when I export the sale to PDF the logo is missing and it show a red X can you help me fix this issue?
  • MS

    Mian Saleem

    Answered
    Hello,

    Please check that `file_get_contents` is enabled. You can set `allow_url_fopen=1`

    You can try with both pdf libraries `mpdf` and `dompdf`, you can change it in system settings.

    Thank you
  • JP

    Jorge Plascencia

    Answered
    Issue fix, thank you
  • MA

    Michael Alonzo

    Answered
    **[Mian Saleem](/u/saleem)** Hello,

    Where you can make the modifications so that the logo is displayed.

    Thank you so much
  • MS

    Mian Saleem

    Answered
    **[Michael Alonzo](/u/alonzogt)** Hello,

    PDF displays the logo. Please check the suggestion in my previous reply here.

    Thank you
  • MA

    Michael Alonzo

    Answered
    **[Mian Saleem](/u/saleem)** Hello,

    I have the inconvenience that it was showing the Logo in the PDF and the next day it no longer appeared and all the margins appear wrong.

    Where can i check
  • MS

    Mian Saleem

    Answered
    I am not sure. Is it happening with both pdf libraries?
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