Question: Ksa Invoice Qrcode Not Working

Ksa Invoice Qrcode Not Working

KSA Invoice QRCode not working

TT

tito titos

Asked

KSA Invoice QRCode not working

  • MS

    Mian Saleem

    Answered

    Hello,

    Please enable it in system settings. If that’s not what you asked, please describe the issue in detail. What do you mean by not working? Is it not showing or showing wrong or what? I will detail to understand the issue.

    Thank you

  • TT

    tito titos

    Answered

    hi,

    when scan the QR code shows me something like this

    (ARPZgdix2Lkg2KfZhNmG2K7ZitmEAg8zMDA2NjU0NjM2MDAwMDMDGTIwMjMtMDMtMDdUMTg6MTA6MTgrMDM6MDAEBjIuODc1MAUGMC4zNzUw)

    customer cant see the receipt online by scan the QR code

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, that’s the requirement to Base64 the data.

    Thank you

  • TT

    tito titos

    Answered

    What do I do to make it work?

  • TT

    tito titos

    Answered

    help ples

  • MS

    Mian Saleem

    Answered

    Hello,

    QRCode is working fine.

    What do you want to make it work? I told you that the above scanned code is correct.

    You can’t use any scanner to scan the electronic qrcode.

    Thank you

  • TT

    tito titos

    Answered

    I use an iPhone app to scan but I can see the invoice when I try in the demo site you have is showing the invoice

  • MS

    Mian Saleem

    Answered

    Hello,

    Both scans should produce the same result. The demo and your install are the same files. If you are using the app that should be converting the base64 to text.

    Thank you

  • TT

    tito titos

    Answered

    hi,

    app converting the base64 to text.

    just for my site?

    I use it on the demo site is work well!!

  • MS

    Mian Saleem

    Answered

    Hello,

    I am not sure why the demo and your installation scans are different. They should be the same.

    Are the scan same for all sales or it happening with some?

  • Login to Reply