Question: Item Quantity not reflecting on shop

Item Quantity not reflecting on shop

Hi, I made a purchase and confirmed the quantity but when I add in the shop module I get the out of stock error yet the quantity is being reflected on the admin products side

DD

David Dut

Asked
Hi, I made a purchase and confirmed the quantity but when I add in the shop module I get the out of stock error yet the quantity is being reflected on the admin products side
  • MS

    Mian Saleem

    Answered
    Hello,

    If you have add the purchaser then item should be available on shop. Please share the full page screenshots and step to reproduce it on demo.

    Thank you
  • DD

    David Dut

    Answered
    I have tried all this but still shows its out of stock
  • MS

    Mian Saleem

    Answered
    Let me see the warehouse in the shop settings? Is the purchase made for that warehouse?
  • DD

    David Dut

    Answered
    There is only one warehouse and I have not seen how to link payment with that warehouse. I just make a purchase then accept payment
  • MS

    Mian Saleem

    Answered
    Hello,

    Let me know the site link with owner account details to have look. You can post private reply by enabling the `PRIVATE for Staff only` at top right of reply section.

    Thank you
  • DD

    David Dut

    Answered
    Actually when I edit the product it shows that its in that warehouse
  • MS

    Mian Saleem

    Answered
    Please select the warehouse in shop settings then try again.
  • DD

    David Dut

    Answered
    Thank you very much. This solved the issue
  • Login to Reply