Question: Issue With Pos Please Help

Issue With Pos Please Help

Hello, I have an issue with pos. 1. I sold an item for 100 eg and paid by credit card 2. The item returned after that from pos sales page by clicking return sales and choosing credit card

H

Hany

Asked

Hello,

I have an issue with pos.

  1. I sold an item for 100 eg and paid by credit card
  2. The item returned after that from pos sales page by clicking return sales and choosing credit card also “see attached file”
  3. When viewing close register I found this returned sales “100 eg” at refund field not return field and so the total cash is missing that 100 eg although it was paid and returned by credit card “see attached file”

So how to get this value at return not refund field?

Thanks.

  • MS

    Mian Saleem

    Answered

    Hello,

    It seems to be a bug. System should not deduct the 100 from cash. I will check this and fix it in coming update.

    Thank you

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