when i print KOT it shows only Refrence Order 1 which does not change automatically and in every new order it stays same
and to generate order. ID we have to reload page to get order id toh refrence it to kot
you can see in 1st screenshot order ID is missing and in 2nd after page reload order ID appears this need imidiate fixing and also option to set Order ID as per date or any other method this is too long for order id
- UAnswered
No order ID here
- UAnswered
hi tea any update?
- MSAnswered
Hello,
I have checked. Order Id only displayed when the order was save. If you add the items to default order and print, there will be no order id as it’s not yet saved. To avoid this, you can uncheck the auto open first order or always open order manually with reference by clicking the new order icon in top bar.
Thank you
- UAnswered
still same issue even after disabling auto open order check video
- MSAnswered
Hello,
Yes, that’s what I am trying to say. The order id is only displayed when the order is saved. When you change page or open new order then the previous order is saved.
I will check this in the next update to save order once item added.
Thank you
- UAnswered
thank you also is it possible to have a normal number instead of such a big text possible to add an option to set order ID in app settings like
By Date/Num, sequence number, random generation
If possible if we can do this in order ID?
- MSAnswered
Hello,
I will be working on the update once I completed the SMA. It might take 1-2 months.
Please request feature so that it will be easier for us to follow
Thank you
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