Question: Issue with Installation

Issue with Installation

I did purchase SimplePOS Desktop Installer. However I am not able to install it in the system. Demo version worked fine. Please help me with the installation.

CM

Copper Machine

Asked

I did purchase SimplePOS Desktop Installer. However I am not able to install it in the system. Demo version worked fine. Please help me with the installation.

  • MS

    Mian Saleem

    Answered

    Hello,

    May I know the issue in details? You can download the file and run the .exe file to install. If you have already installed the trial, you can just activate it with your license.

    Thank you

  • CM

    Copper Machine

    Answered

    Demo was installed in a different system. Paid version has been installed in my shop system. It gets installed. However it keeps loading. Not able to go to dashboard.

  • CM

    Copper Machine

    Answered

    Can anyone help me in resolving this issue?

  • MS

    Mian Saleem

    Answered

    Ah, The item might not compatible with your machine or some permissions issue. You can try to uninstall and then install again.

    Can you please try to run it as administrator?

  • CM

    Copper Machine

    Answered

    Ya…I tried uninstalling & reinstalling it multiple times. It gets installed. Application is opened. But it keeps displaying the loading symbol. Any specific permission issue? I am using Windos 7 Ultimate. 2 GB RAM. Dual Core Processor.

  • CM

    Copper Machine

    Answered

    I also tried by right clicking on it & running it as administrator…

  • MS

    Mian Saleem

    Answered

    I am sorry because there won’t be any solution as windows installer is wrapper around php. If it’s not working on machine, nothing to check. That’s why I mentioned on the page to try the trial before purchase. I will issue you refund soon. Thank you

  • CM

    Copper Machine

    Answered

    Please wait…Let me try installing a different OS version & check. If it doesn’t work, we will go for refund. Thanks

  • MS

    Mian Saleem

    Answered

    Thank you very much for understanding and trying to make it work. Please let me know if it still don’t work to get refund.

  • CM

    Copper Machine

    Answered

    It says …The license key is already used, error code 3001 …Still not able to use the demo version…However I am getting the initial screen to enter the email address & license key…May I give it a try?

  • Login to Reply