I’m not familiar with the installation, we have everything that is required to setup - Hosting, PHP, MYSql, Wordpress. We need support in setting up the initial application.
I tried setting up, but it leads to blank screens, database error, etc
Thanks & Regards, Sanketh S Huddar
- MSAnswered
Hello,
Please provide the details.
After uploading the file, was you table to access the installer?
Blank pages are caused due to 500 server error. Please check the latest log file
storage/log/folder.If you are not sure, please let me know the server details in private reply. I will try to check for you.
You can add private reply by enabling the
PRIVATE for Staff onlyat top right of the reply section.Thank you
- SHAnswered
Thank you for your quick support. I will revert back if faced any issues
- SHAnswered
I’m stuck at this issue - 422 Unprocessable Entity in “Database Config”. Kindly check the screenshot. I tried bypassing the installation, and submitted everything, but the database was not created. I request you to kindly help me out with this.
Thanking you in advance
Attachments - MSAnswered
Hello,
Please try again and if still same, please let me know your purchase code. I will check again.
Thank you
- SHAnswered
Woah! Maybe i was doing something wrong. Thank you so much for the support 😃
Is the application updated to Version: 1.1.0; Release Date - August 05, 2021 or should i update it?
- MSAnswered
Hello,
I think yes, but you can check by visiting settings page. If there is reference selection that means you are on latest version.
You can check the version in the
composer.jsonfile too.Thank you
- Login to Reply