Question: Installation Guide - Http Error 500

Installation Guide - Http Error 500

Hello Can you please provide me with installation guide for Modern Point of Sale Solution As currently my installation shows: HTTP ERROR 500 Kind Regards

MN

Mohamed Nour

Asked

Hello Can you please provide me with installation guide for Modern Point of Sale Solution As currently my installation shows: HTTP ERROR 500

Kind Regards

  • MS

    Mian Saleem

    Answered

    Hello,

    The documentation.pdf is in your download file. The online version can be found at https://tecdiary.github.io/mps-guide/install/

    For standard license, please make sure that you have installed the packages using composer install before accessing installer.

    If you don’t understand any step or need assistance, please let me know the step number with details or screenshot.

    Thank you

  • MN

    Mohamed Nour

    Answered

    Hello, Thanks for your reply, yes i need detailed information for those 2 steps:

    1- If you have purchased standard or extended license, please run install dependencies before following these steps by running composer install

    2-Set correct root path - You need to set the root path for domain/subdomain to public directory inside MPS download/extracted files.

    Kindly note i’m on cPanel shared hosting with SSH access (no root access)

    *Can you provide me with a script that tests and ensures that my hosting environment meets all the requirements?

    Kind Regards

  • MS

    Mian Saleem

    Answered

    Hello,

    1. I am not sure about your server. If you have VPS, you should have ssh access to run command. cPenal and plesk also has terminal option. Your server admin can guide about this better than me. If you want me check, you can let me know the server access details in the private reply.

    2. Same server related, you server admin can guide or let me know the details to check server and assistance you.

    Installer will check for the php version and extension. The MySQL 5.7.10+ or v8 are supported.

    Thank you

  • MN

    Mohamed Nour

    Answered

    Hello The installation URL shows this error:

    404 Not Found The resource requested could not be found on this server!

    Installation URL: https://cafe.prodevcloud.com/install

    Error Log 2024-12-20 05:28:54.636445 [INFO] [2469511] [T0] [37.26.104.2:53385-H3:3E74F21FE85B02D6-12#APVH_cafe.prodevcloud.com:443] File not found [/home/prodevcl/cafe/app/404.shtml] 2024-12-20 05:29:24.488840 [INFO] [2469511] [T0] [37.26.104.2:53385-H3:3E74F21FE85B02D6-16#APVH_cafe.prodevcloud.com:443] File not found [/home/prodevcl/cafe/app/public/install] 2024-12-20 05:29:24.488883 [INFO] [2469511] [T0] [37.26.104.2:53385-H3:3E74F21FE85B02D6-16#APVH_cafe.prodevcloud.com:443] File not found [/home/prodevcl/cafe/app/404.shtml] [root@atlantic cafe]#

    Can you please tell me how to fix the issue? installation process is not easy

    Regards

  • MN

    Mohamed Nour

    Answered

    Update:

    Can you please check the issue?

    Please make sure that this reply is private and viewable by the public

    Kind Regards

  • MN

    Mohamed Nour

    Answered

    Update:

    Here is a URL to confirm that required PHP extensions are enabled https://mps.prodevcloud.com/info.php Here is FTP logins : FTP Username: [email protected] FTP server: ftp.prodevcloud.com FTP & explicit FTPS port: 21 Password: qAD%$#jfs9843943 IP: 185.73.9.3 Can you please check the issue?

    Please make sure that this reply is private and not * viewable by the public

    Kind Regards

  • MS

    Mian Saleem

    Answered

    Hello,

    I can’t run command with ftp access. Please provide the cPanel access and make sure that your cPanel terminal is enabled.

    Thank you

  • MN

    Mohamed Nour

    Answered

    Hello I have created a temporarily cPanel account for you (kindly note i will move the files and database later to the main account after installation is completed successfully)

    Temporarily Domain: https://cafe.prodevcloud.com/ Temporarily cPanel: https://cafe.prodevcloud.com:2083/ U: cafe P: SFDJ^589c4mi459ti45

    Database: User: cafe_Tecdiary_MPS Database: cafe_Tecdiary_MPS Password: SDFJ987m98938s53$%5d

    Kind Regards

  • MS

    Mian Saleem

    Answered

    Hello,

    I have installed the item. The default login details are

    Username: super
    Password: PleaseChangeMe@12
    

    I change the php version to 8.2 and then accessed the terminal to run composer install and lastly accessed the website in browser to install. All went smoothly, there was no issue while installation. You can access the docs at https://cafe.prodevcloud.com/documentation.pdf

    Thank you

  • MN

    Mohamed Nour

    Answered

    Hello Thank you so much,

    • How can i change the name username “Super” to something else (From phpMyadmin or from the app itself)
    • How to add another super admin with full privileges?

    Thanks

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