Question: Install Wims Process Issue

Install Wims Process Issue

Hi, after purchase item and when try to install it I got this error Installer is unable to call your server! Please make sure you are installing on proper web server. Error: 404 https://snip

MB

Mehdi boudhir

Asked
Hi,
after purchase item and when try to install it I got this error
Installer is unable to call your server! Please make sure you are installing on proper web server. Error: 404
https://snipboard.io/qkNITU.jpg



where?
Are you ready to install, you will need to prepare the following information

License details:
Purchased by (username)
Licence Key / Purchase code
Database server details:
Database Hostname
Database Name
Database Username
Database Password
User must have all the privileges on the database.


.env file?
  • MB

    Mehdi boudhir

    Answered
    I m using this tutorial guide
    Installing on cPanel?

    Please don't upload the files to public_html directory but create wims directory one level above (outside public_html) in main directory that is not accessible by public and then upload the files to this wims directory. Lastly create subdomain that points to the wims/public directory. Now replace the yourdomain.com below with subdomain.yourdoamin.com
  • MS

    Mian Saleem

    Answered
    Hello,

    You need to check if your host allows you to set the domain or subdomain root path? If yes, then you can set it to the `public` folder inside WIMS. Otherwise, you don't have any choice except uploading them to `public_html` folder. There is `.htaccess` file in your download that will redirect the request to public folder.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    I did
    but problem still coming
    my server is fine with the other apps
  • MS

    Mian Saleem

    Answered
    Let me know the site and server details to check. Thank you
  • MB

    Mehdi boudhir

    Answered
    **[Mian Saleem](/u/saleem)** https://wims.bdigital.website/wims
  • MB

    Mehdi boudhir

    Answered
    even in localhost (virtual host created):
    This page isn’t working
    localhost redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS
  • MS

    Mian Saleem

    Answered
    I will need server details to check :( Please let me know your live server details. I will check and let you know. Thank you
  • MB

    Mehdi boudhir

    Answered
    yesterday error:
    Installer is unable to call your server! Please make sure you are installing on proper web server. Error: 404
    https://snipboard.io/qkNITU.jpg

    today error after upload new code:
    This page isn’t working
    localhost redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS
  • MB

    Mehdi boudhir

    Answered
    Hi,
    It may be caused because it is a basic version (minified)
  • MB

    Mehdi boudhir

    Answered
    could you check my localhost and install it there ?
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