Question: Initial Login Not Working

Initial Login Not Working

i am not able to use the initial login that the system prompts after the installation. tried clearing cache different browsers and all. am being redirected again and again to the same login

RK

Raguparan Karthigesan

Asked
i am not able to use the initial login that the system prompts after the installation. tried clearing cache different browsers and all. am being redirected again and again to the same login page with different backgrounds. its urgent and please help
  • DC

    davinder chawla

    Answered
    Hello,

    You can update user password to `2c8ab736b2ccab4f50e72d5fd7d21020cbb77ae7` to set it as default `12345678`

    Please update your mail settings and make sure that system can send emails to avoid this.

    ```
    UPDATE `sma_users` SET `password` = '2c8ab736b2ccab4f50e72d5fd7d21020cbb77ae7' WHERE `id` = '1';
    ```

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    If the page is loading fine after install, you should be able to login with default credentials.

    Please check your database, if the tables created and sma_users table has the default user. If every thing is fine, please let me know the sire details to have look.

    Thank you
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