Question: IN MY ALPHABET WE USE THE LETTER

IN MY ALPHABET WE USE THE LETTER

IN MY ALPHABET WE USE THE LETTER Ñ, WHEN I TRY TO UPLOAD A CSV FILE WITH THIS LETTER THE SMA DOES NOT RECOGNIZE IT, WHAT SHOULD I DO TO SOLVE THIS PROBLEM?

MS

Michael Salcedo

Asked
IN MY ALPHABET WE USE THE LETTER Ñ, WHEN I TRY TO UPLOAD A CSV FILE WITH THIS LETTER THE SMA DOES NOT RECOGNIZE IT, WHAT SHOULD I DO TO SOLVE THIS PROBLEM?
  • MS

    Mian Saleem

    Answered
    Hello,

    If you are using the letter in the name fields then it should be fine. If the encoding isn't utf-8 then system won't be able to recognise them. Please make sure that the file is encoded in utf-8 and saved without BOM as mentioned in the import page.

    Thank you
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