Question: I pay without giving change in the pos

I pay without giving change in the pos

I pay without giving change in the pos and in the sales list it appears that I gave change and the status of the payment is due the account to pay in pos gives me 5000, I pay that and I give

MS

Michael Salcedo

Asked
I pay without giving change in the pos and in the sales list it appears that I gave change and the status of the payment is due
the account to pay in pos gives me 5000, I pay that and I give it to send, when I check in the pos sales list another different value appears in paid, I change another value, payment status: due. Why happens ?
  • MS

    Mian Saleem

    Answered
    Hello,

    There is no option to charge extra at POS screen.

    Thank you
  • MS

    Michael Salcedo

    Answered
    the problem is not that I make a sale in pos that gives 5000 and I collect 5000 but when I go to look in the pos sales list it tells me that the payment is due and that I had to give change
  • MS

    Mian Saleem

    Answered
    Hello,

    If the paid amount and the grand_total amount is not equal then the pos will leave the status to default `due`.

    You can change the `syncSalePayments` method of the `app/models/Site.php` and line 1207 `$this->sma->formatDecimal($grand_total) == $this->sma->formatDecimal($paid)` can be changed to `$this->sma->formatDecimal($grand_total) <= $this->sma->formatDecimal($paid)`

    Thank you
  • MS

    Michael Salcedo

    Answered
    Why agree these, without the other licenses it works well?
  • MS

    Michael Salcedo

    Answered
    with your solution the status of the payment went from due to paid, but the payment and change gives me values that do not enter when making the payment in the pos. never enter red values during pos sale
  • MS

    Mian Saleem

    Answered
    Hello,

    I am sorry as I didn't understand this `Why agree these, without the other licenses it works well?`

    If you haven't enter the value, where from this `123,000` came :( Looks like there is something wrong with your installation. You other sales also have different payment amounts. If you don't enter the payment value at pos then it shouldn't record any payment.

    So my suggestion is to restore all the files back to default and not to add the payment more than the grand total.

    *I don't understand the reason to accept more payment that a sale and system don't have such feature or use case.*

    Thank you
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