Question: I Need Support To Configure Printer

I Need Support To Configure Printer

I need support to configure printer, is remote support possible?

M

Maycon

Asked

I need support to configure printer, is remote support possible?

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, please let me know what is not clear so that I can explain further. Do let me know the model of printer ant confirm that it support ESC/POS command.

    You need to install the receipt printer on your machine and then add it to SimplePOS.

    If your printer is USB, you can share the printer with alpha-numeric with no space and no special chars. Use this shared printer name as the path while adding the printer to SimplePOS.

    If Network printer, you need to provide IP and Port. You can access the printer IP in browser to get the printer config page.

    Thank you

  • M

    Maycon

    Answered

    The printer is 80 m model, I have configured with pos print, however I want to configure it directly without the pos print program. I had an error, and I could not make any printing.

    The printer is correctly added and I add the data in Simple Pos, but it does not print anything. Any documentation? or should I edit the php code.

    I need help.

  • M

    Maycon

    Answered

    The printer supports ESC / POS, but I cannot connect the Simple pos program with the installed printer, with pos print if it connects and prints but without pos print it cannot print.

    Some example or documentation which I must follow.

  • MS

    Mian Saleem

    Answered

    Hello,

    SimplePOS and POS server works on different drivers. If you want to use printer with SimplePOS, please reinstall the driver and try again.

    Thank you

  • M

    Maycon

    Answered

    Sure but the configuration as it would be, any documentation? the add printer settings

  • M

    Maycon

    Answered

    It is not possible to connect your printer with your program!!!

  • M

    Maycon

    Answered

    Refund money, I uninstall the program, I won’t use it, it won’t print

  • MS

    Mian Saleem

    Answered

    Your refund request has been proceed. You will get refund on payment method you used to purchase. Thank you

  • RU

    Rattanak UNG

    Answered

    Hi there,

    I really wish to use the application.

    But it couldn’t print out even I had been trying to use the share printer name. But still didn’t print.

    Any best advice please.

  • MS

    Mian Saleem

    Answered

    Rattanak UNG Please ask new question with details of your printer and if you get any error. Thank you

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