Question: Error Code 101

Error Code 101

hi, i try to change my domain. when i trying reinstall, got this massage. please help. ” Failed : Your installation item id and purchase item id doesn’t match. Please contact support@tecdi

RW

rasika Wijewardana

Asked
hi, i try to change my domain. when i trying reinstall, got this massage. please help.

” Failed : Your installation item id and purchase item id doesn’t match. Please contact [email protected] (Error Code 101). ”
  • MS

    Mian Saleem

    Answered
    Hello,

    Error 101 mostly caused due to installation of item with wrong purchase code or verification server cache. I have cleared the cache for you. Please make sure you are trying to install correct item with correct code. A new download would be suggested to avoid this. Please try with new file and let me know if you still have issue.
  • MA

    Muhammad Awais

    Answered
    Hi, Please make sure you entered correct purchased code and username. Thank you
  • IO

    Iovanny Olguin

    Answered
    i have the same problem, please helpme
  • MS

    Mian Saleem

    Answered
    **[Iovanny Olguin](/u/iovanny.olguin)** Please email your purchase code to [email protected] Thank you
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