Hello, how are you, I am uploading the whole file to my ionos host, but when I finish uploading the complete files, entering my website does nothing, shows nothing, gives error 500, I already directed my website to the public folder and it does nothing, I have the correct version of php which is 8.2, help me what can I do.
- MSAnswered
Hello,
Can you please check the server error logs and let me know the error details? You can check the Laravel logs in
storage/logs/folder too.Thank you
- AAAnswered
At the beginning of the document I get this error
[2023-07-27 04:59:04] production.ERROR: No application encryption key has been specified. {“exception”:“[object] (Illuminate\Encryption\MissingAppKeyException(code: 0): No application encryption key has been specified. at /homepages/16/d958366112/htdocs/foro.canabr.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php:79) [stacktrace] [2023-07-27 04:59:04] production.ERROR: No application encryption key has been specified. {“exception”:”[object] (Illuminate\Encryption\MissingAppKeyException(code: 0): No application encryption key has been specified. at /homepages/16/d958366112/htdocs/foro.canabr.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php:79) [stacktrace]
- AAAnswered
I made a mistake and in my topic I put that it had already been resolved but it is not resolved yet, sorry, I added the log file so that you can view the errors and thus tell me a possible solution
Attachments - MSAnswered
Hello,
Can you please share the installation URL? If you can see the page, then you should be able to login and update the settings.
I came to know that the main page caused 500 to due to a missing setting. I will update the download file later today to fix that.
Please share the installation URL in private reply so that I can have look.
Thank you
- AAAnswered
Mian Saleem I can’t even see the installation page, nothing is displayed, I literally don’t know anything
- MSAnswered
Hello,
I have just released an update. Please download the latest file and try again.
If still the same, please check the server error logs and let me know the error details so that I can suggest. You can check the Larvel logs in the
storage/logs/folder.Thank you
- AAAnswered
Mian Saleem Ok, I download it and upload it to my host, I’ll tell you what happened, thank you very much
- AAAnswered
Mian Saleem It still doesn’t work, I’m sharing the installation link privately, I hope you can help me solve it because I paid for the product and I can’t use it
- MSAnswered
Hello,
I can see the 500 error but I need access to files to know the reason. Please share the server access or check with your server admin about 500 error location. You can check the Laravel logs in the
storage/logs/folder too.Thank you
- AAAnswered
Mian Saleem I share the log file, I need to use the product please
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