SH
Asked
Hi,
Hope you are doing well.
After completing a sale, some customers ask us to add new items to the same invoice. The problem is: the older items quantities decreased each time I click submit.
Example:
Invoice: Item1 * 2 and Item2 * 1
complete (items decreased)
now the customer wants to add Item3 * 1
submit (items decreased again for the items item1 and item2)
:)
Thanks in advance
Hope you are doing well.
After completing a sale, some customers ask us to add new items to the same invoice. The problem is: the older items quantities decreased each time I click submit.
Example:
Invoice: Item1 * 2 and Item2 * 1
complete (items decreased)
now the customer wants to add Item3 * 1
submit (items decreased again for the items item1 and item2)
:)
Thanks in advance
- MSAnsweredHello,
No. Edit sale should only decrease the stock for item that has changed quantity. Can you please test it on live demo and let me know the step to reproduce the issue.
Thank you - SHAnsweredHello back,
I tested the issue on the demo before posting the question, and I noticed the miss calculation, but I tried again after you ask me to and the calculations are correct. Not sure, but it maybe has something to do with multiple warehouses, so the purchased items goes to another warehouse or something.
I do not know how to work around this issue, the client solve it by adding adjustments.
Thanks anyway :) - MSAnsweredHello,
Edit sale knows the warehouse and it should only effect the select warehouse :( If you had this again, please remember to share the steps.
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