Question: Check In Is Not Updating Quantity

Check In Is Not Updating Quantity

We have noticed that when someone checks in an item, it is not updating the quantity. Is there somewhere I can check to fix this, or is this a known issue? Thank you

TF

Tom Featherstone

Asked

We have noticed that when someone checks in an item, it is not updating the quantity. Is there somewhere I can check to fix this, or is this a known issue? Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    No. There is no such issue reported. I have check the checkin and it is updating the item quantity. Can you please let me know the exact steps to reproduce the issue.

    Thank you

  • TF

    Tom Featherstone

    Answered

    The person signed in is set as an admin. They tried to checkin a part and it shows in the checked in items list, but the values are not changin in the item list. They tried it twice with 2 different items and we noticed that the number wasn’t changing, so I reached out to you.

    Any thing I can check; file permissions, anti-virus software or server settings?

  • MS

    Mian Saleem

    Answered

    Hello,

    Item should work same as on demo. I tested with admin user too. Have you modified anything?

    No. I don’t think permission or antivirus is the issue. You can check the server php error logs.

    Thank you

  • TF

    Tom Featherstone

    Answered

    No modifications, so I will look at the server logs, thank you.

  • MS

    Mian Saleem

    Answered

    Yes, please check. The code should work same as demo on your site too.

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