Question: Barcode Scan Not Retrieve The Correct Item

Barcode Scan Not Retrieve The Correct Item

Hi, After i setup the system and add in the item. When trying to checkin and scan the item, its just keep on adding the first item i add in..even i scan other item, its will just add for th

J

jason

Asked

Hi, After i setup the system and add in the item. When trying to checkin and scan the item, its just keep on adding the first item i add in…even i scan other item, its will just add for this item only. anything im doing wrongly?

  • MS

    Mian Saleem

    Answered

    Hello,

    Please let me know the codes and if you are share the installation like with login details so that I can check.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    You have shared the wrong item link. The item you share is SMA but you are asking for WIMS.

    For SMA please make sure that you are not using the barcode separator character in your product’s code.

    Thank you

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