Question: Backup Restores Not Working

Backup Restores Not Working

Some of our backup restores are not working. The system notify us, that the restores were successful, but when we check, it has not restored. What can be the issue ?

TP

Thizzi POS

Asked

Some of our backup restores are not working. The system notify us, that the restores were successful, but when we check, it has not restored. What can be the issue ?

  • MS

    Mian Saleem

    Answered

    Hello,

    You can’t restore full backup of previous version to latest as the database schema could be different. You only can import contents with our table creation.

    Thank you

  • TP

    Thizzi POS

    Answered

    I created a backup and then placed a sale. Then I restored the backup, but the sale sill remains there. Isn’t the sale record should be erased ?

  • MS

    Mian Saleem

    Answered

    Hello,

    If you restore the full backup, then sale should not be there. For contents only, yes as it adds data only.

    Thank you

  • TP

    Thizzi POS

    Answered

    The answer is not much clear to us. Can you please explain it again ? Today, we noticed another error in backup restoring same as mentioned above. Sometime there is issue in restoring backups.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check with your server/database admin.

    Thank you

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