in a previous response from your team: “If you have uploaded the files in main site folder then you need to redirect traffic to public folder or set the domain root path to public folder and access installer in browser.” but I opened the ahtaccess file and it is redirected to “public”
when write www.dominio.com/folder/install nothinks happens
- MSAnswered
Hello,
Please reply to the question. If you ask new question we don’t have reference. So it better to reply the same question untill the issue is reslove. Please let me know the server details in private reply will check for you.
Thank you
- 9Answered
I want to take advantage of this question to put in context that when I put the route - https://software.ludmiladesign.com/install nothing happens. This has been installed on another hosting server, with another control panel , whit another doamin and still with the same error
- MSAnswered
Hello,
Did you set the correct path for your subdomain? Please make sure the mod_rewrite is enabled and that the
.htaccessfile exists in the public folder with same contents as of your download.I know you are trying to install it for few days. If you can let me know your server access, I can check and guide you better.
Thank you
- 9Answered
Hello , tks , well, The whole package is working fine with ssl certificate, an HTML index environment works, indeead a WordPress has been installed, and it works well too, but the software doesn’t work, rewwrite is on, please tell me if something is missing, otherwise I’ll create some logins for you
- 9Answered
Hello , tks , well, The whole package is working fine with ssl certificate, an HTML index environment works, indeead a WordPress has been installed, and it works well too, but the software doesn’t work, rewwrite is on, please tell me if something is missing, otherwise I’ll create some logins for you
- MSAnswered
Hello,
I was talking about the
.htaccessin thepublicfolder. But that’s not the case you are usingnginxI suspect it’s the root path. Can you share the nginx’s site config.Once the domain root set, you should be able to access installer or there should be errors in the Laravel log file in
storage/logs/folder. - 9Answered
hi, no my hosting not use Ngnix
- MSAnswered
Where are you trying to install? The https://software.ludmiladesign.com/install is showing 404 error by nginx.
- 9Answered
Hi, I appreciate your kind help, I have already tried several options and I have not been able to find the problem. I will send the FTP, username and password, I really need it urgently, I appreciate any help you can give me.
LINK: http://phpstack-1091213-3820492.cloudwaysapps.com/ public IP 142.93.3.50 username: basedatos01 password: x.x#Lw9i+3HTBcH
- MSAnswered
Hello,
I will need cloudways access to check. I can’t check with only ftp access only. As I can see the issue is the root path. There might be others too. The update for MPS is coming in the next week with some improvement and fixes.
Thank you
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