Question: 422 Unprocessable Entity

422 Unprocessable Entity

Hello, hope you are doing great. I recently bought the system. I created new user and new database for the system and installed on a sub-domain following the instructions of creating a ne

MM

Mario Mazcorro

Asked

Hello, hope you are doing great.

I recently bought the system. I created new user and new database for the system and installed on a sub-domain following the instructions of creating a new folder above public_html, but still getting the error “422 Unprocessable Entity”.

Can you help me?

  • MM

    Mario Mazcorro

    Answered

    Update: looking around the console i see this error: “No database received from install server, please check with developer.”

  • MS

    Mian Saleem

    Answered

    Hello,

    Please share your site and server details in private reply. I will check.

    Thanks

  • MS

    Mian Saleem

    Answered

    Hello,

    I need server details to check the error logs. You have shared the site details only.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    WIMS required mysql 5.7.8+ Please update your mysql version from 5.6 to 5.7.8+ then try to install again.

    Thank you

  • MM

    Mario Mazcorro

    Answered

    Can in install and use it locally while i wait for hosting support to update mysql? I mean, my license can be switched between local and then to cpanel when is done?

  • MS

    Mian Saleem

    Answered

    Hello,

    Yes, you can install it locally for testing then move to live install.

    Thank you

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