Pay as you ask
You can subscribe to monthly support plan or pay as you ask
If your support is expired then you are welcome to choose any support plan below
Pay as you ask
$1/Question
for Any Products$5/Ticket
for 1 Help Ticket- No monthly fee
- Pay for what you ask
- 12 - 24 hours response time *
* You can earn credit by referring the customers to us, Learn more about referral credit
Support Plans
All support you need, ask any number of question for all products. Please choose any plan that suits your support requirements.
Basic
$2.99
/ month
- Unlimited Questions
- Support for all Items
- 12-24 hours response*
- No Tickets
- No Chat
Pro
$7.99
/ month
- Unlimited Questions
- Support for all Items
- 12-24 hours response*
- 3 Tickets / month**
- 30 minutes Chat / month
Biz
$14.99
/ month
- Unlimited Questions
- Support for all Items
- 12-24 hours response*
- Unlimited Tickets**
- 60 minutes Chat / month
* The response time is for working hours (0200 - 1000 GMT) and doesn't count on Saturdays, Sundays & Public Holidays.
** No plan covers the installation or update requests. The installation and update requests are charged from your balance.